GDPR Compliance

Last Updated: January 2025

1. Our Commitment

LiveTranslateAI, operated by Titanium Enterprises LLC, is committed to compliance with the General Data Protection Regulation (GDPR) for all users in the European Union.

2. Your Rights Under GDPR

As an EU resident, you have the following rights:

2.1 Right to Access

You can request a copy of all personal data we hold about you. Contact us at support@livetranslateai.com with the subject "GDPR Data Request".

2.2 Right to Rectification

You can request correction of inaccurate personal data. Most data can be updated through your account settings.

2.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your account and all associated data. We will delete your data within 30 days, except where we are required to retain it by law (e.g., payment records).

2.4 Right to Data Portability

You can request your data in a machine-readable format (JSON or CSV). We will provide this within 30 days.

2.5 Right to Object

You can object to processing of your personal data for certain purposes. Contact us to exercise this right.

2.6 Right to Restrict Processing

You can request that we limit how we use your data. This may affect your ability to use certain features.

3. Legal Basis for Processing

We process your data based on:

• Contract: To provide the translation service you requested
• Consent: You explicitly consent when creating an account
• Legitimate Interest: To improve our service and prevent fraud
• Legal Obligation: To comply with tax and payment regulations

4. Data Processing Details

4.1 Data Controller

Titanium Enterprises LLC
6740 Shadow Creek Trail
Melbourne, Florida 32940
United States

4.2 Data Processors

We use the following processors (all GDPR-compliant):

• OpenAI: For translation services (Data Processing Agreement in place)
• Stripe: For payment processing (PCI-DSS compliant)
• Render: For hosting (US-based, GDPR-compliant)
• Netlify: For frontend hosting (GDPR-compliant)
• Neon: For database hosting (GDPR-compliant)

5. International Data Transfers

Your data may be transferred to the United States for processing. We ensure appropriate safeguards:

• Standard Contractual Clauses (SCCs) with all processors
• GDPR-compliant Data Processing Agreements
• Adequate security measures (encryption, access controls)

6. Data Retention

• Account Data: Retained until account deletion
• Audio Data: Not stored (processed and discarded immediately)
• Usage Logs: Retained for 90 days
• Payment Records: Retained as required by law (7 years)

7. Data Breach Notification

In the event of a data breach affecting your personal data, we will:

• Notify the relevant supervisory authority within 72 hours
• Notify affected users without undue delay
• Provide details of the breach and steps taken to mitigate it

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: support@livetranslateai.com
Subject: "GDPR Request - [Your Right]"

We will respond within 30 days. If you are not satisfied, you can contact your local data protection authority.

9. Supervisory Authority

If you are in the EU and have concerns about our data processing, you can contact your local data protection authority. Find yours at: https://edpb.europa.eu/about-edpb/board/members_en

10. Updates

This GDPR page may be updated to reflect changes in our practices or legal requirements. The "Last Updated" date will reflect the most recent changes.